FAQ's


Postage & Handling

We endeavour to have any order out within 48-hours of purchase. If you require next business day delivery please contact us prior to purchasing, to ensure we can accomodate this. Click on the contact link at the bottom of the page for contact details or call 0401 962 833.

We use Australia Post to send our items. You will be provided with a parcel tracking number which you can use to trace your items through the Australia Post website.

Standard postage can take around 6 business days to arrive, but delivery times are not guaranteed by Australia Post.

Express postage can take up to 3 business days to arrive, although can be overnight if you live in the Australia Post guaranteed network. Please check here for more details: https://auspost.com.au/sending/send-within-australia/delivery-speeds-and-coverage

Pick up can be arranged for clients in the Geelong and Surfcoast regions. Please contact us for more information if you wish to pick up your purchase in person.